This Privacy Policy explains what personal information zs778 collects from Pakistani players, why it is collected, how it is used, how it is stored securely, and what rights you have over your own data. At zs778, protecting your privacy is treated with the same seriousness as protecting your funds.
zs778 ("we", "us", "the Operator") is committed to protecting the privacy and personal data of all players who use the zs778 platform. This Privacy Policy sets out in clear, plain English how we handle your personal information — from the moment you visit the zs778 website through to account registration, gaming activity, deposits and withdrawals, and ongoing account management.
We collect only the personal data that is necessary to provide you with a secure, compliant, and high-quality gaming experience. We do not collect personal data speculatively or retain it longer than is necessary for the purposes for which it was collected. We do not sell your personal data to third parties for marketing or commercial purposes under any circumstances.
zs778 operates under an internationally recognized online gaming licence. As a licensed operator, we are subject to regulatory obligations that require us to collect and process certain categories of personal data — particularly for identity verification, age verification, anti-money laundering compliance, and responsible gaming purposes. These obligations exist to protect both our players and the integrity of the platform.
This policy should be read alongside the zs778 Terms & Conditions and Responsible Gaming policy, both of which contain additional context relevant to how we process your data.
For the purposes of applicable data protection law, the data controller responsible for your personal information is the legal entity operating the zs778 platform. zs778 operates under an internationally recognized gaming licence. The platform is accessible at https://zs778.net and serves players primarily across Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, and other cities.
If you have any questions about how zs778 handles your personal data, or wish to exercise any of your data rights described in this policy, you may contact our Data Protection team via the support email address listed in Section 14 of this policy. We aim to respond to all data-related enquiries within 30 days of receipt.
zs778 collects personal data through several means: directly from you when you register an account or interact with the platform; automatically through your use of the platform; and from third-party verification and payment service providers where necessary. The categories of personal data we collect are described below.
zs778 uses your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we process your personal data and the corresponding legal basis for each.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and identity verification | Registration & identity data | Contract performance; legal obligation |
| Age verification (21+ compliance) | Date of birth, CNIC | Legal obligation |
| Processing deposits and withdrawals in PKR | Financial & payment data | Contract performance |
| Anti-money laundering (AML) and fraud prevention | Identity, financial, gaming activity data | Legal obligation; legitimate interest |
| Providing casino games and sports betting services | Gaming activity, technical data | Contract performance |
| Responsible gaming monitoring and intervention | Gaming activity, responsible gaming settings | Legal obligation; legitimate interest |
| Customer support and complaint resolution | Communications data, identity data | Contract performance; legitimate interest |
| Platform security and fraud detection | Technical & device data, financial data | Legitimate interest |
| Regulatory reporting and licence compliance | All categories as required | Legal obligation |
| Service improvement and analytics | Technical data, gaming activity (aggregated/anonymised) | Legitimate interest |
zs778 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except in limited circumstances relating to fraud prevention and AML screening where automated systems flag accounts for human review.
zs778 processes your personal data on the following legal bases, depending on the specific processing activity:
zs778 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To process your deposits and withdrawals in PKR, we share necessary payment details with your chosen payment provider — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. These providers receive only the data required to complete the transaction and are contractually bound to handle that data securely.
zs778 may use regulated third-party identity verification services to assist with CNIC verification and age confirmation. These providers process identity documents under strict data processing agreements and may not use your data for any purpose other than the verification service they are contracted to provide.
Casino games and sports betting markets on the zs778 platform are powered by licensed third-party game providers. These providers may receive limited session and wager data as part of game delivery. They do not receive your full identity profile or payment details.
zs778 will disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of zs778, our players, or third parties.
In the event of a merger, acquisition, or transfer of zs778's business operations, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer via a prominent notice on the zs778 platform prior to your data being transferred and becoming subject to a different privacy policy.
zs778 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide:
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.
zs778 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. Key security measures in place include:
zs778 uses cookies and similar tracking technologies on the platform for the following purposes. Cookies are small text files stored on your device by your browser when you visit the zs778 website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, store language preferences, enable secure payment flows. These are essential for the platform to function. | No — required for platform operation |
| Functional | Remember your preferences (e.g., preferred game category, currency display, responsible gaming settings) so you do not need to re-enter them each session. | Yes — via browser settings |
| Analytics | Collect aggregated, anonymised data about how players navigate and use the platform, helping us improve usability and performance. | Yes — via cookie consent settings |
| Security | Detect and prevent fraudulent login attempts, identify unusual session behaviour, and support our fraud prevention systems. | No — required for account security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the zs778 platform. zs778 does not use third-party advertising cookies or cookies that track your activity across unrelated websites.
As a data subject, you have the following rights in relation to your personal data held by zs778. To exercise any of these rights, please contact our support team. We will respond within 30 days. In some cases, regulatory obligations may limit the extent to which certain rights can be fulfilled — for example, we cannot delete AML-required records before the legally mandated retention period expires.
You have the right to request a copy of the personal data that zs778 holds about you, along with information about how it is processed. This is sometimes called a Subject Access Request (SAR). We will provide this information in a structured, commonly used format within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details directly through your zs778 account settings.
You may request that zs778 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal obligations — for instance, we are required by our gaming licence to retain KYC and transaction records for a minimum of five years.
Where processing is based on your consent or on contract performance, and is carried out by automated means, you may request that we provide your personal data in a structured, machine-readable format, or transfer it directly to another controller where technically feasible.
The zs778 platform is strictly for individuals who are 21 years of age or older. zs778 does not knowingly collect or process personal data from persons under the age of 21. Age verification is conducted as part of the KYC process, and accounts where the registered player is found to be under 21 are closed immediately.
If zs778 becomes aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, that data will be deleted promptly and the account closed. If you believe that a minor may have registered on the zs778 platform using false information, please contact our support team immediately so that we can investigate and take appropriate action.
Parents and guardians are encouraged to use internet filtering tools and parental control software to prevent underage access to online gaming platforms, including zs778. More information on protecting younger family members from online gambling is available on our Responsible Gaming page.
As an internationally licensed gaming operator, zs778 may transfer certain categories of personal data to service providers and infrastructure partners located outside of Pakistan. Such transfers may include data processed by game software providers, KYC verification platforms, fraud detection services, and cloud infrastructure providers.
Where personal data is transferred internationally, zs778 ensures that appropriate safeguards are in place to maintain the standard of protection afforded by this Privacy Policy. Safeguards may include standard contractual clauses, data processing agreements, or the adequacy of the data protection framework in the recipient country.
If you would like more information about the specific safeguards in place for any international data transfer that affects your personal data, please contact the zs778 Data Protection team via the details in Section 14.
zs778 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where changes are significant, zs778 will notify registered players via an in-platform notice or by email to the address associated with their account. Continued use of the zs778 platform following notification of a policy update constitutes acceptance of the revised Privacy Policy.
If you do not agree with the updated Privacy Policy, you should discontinue use of the platform and contact our support team to initiate account closure. Any personal data collected prior to closure will be retained only for the periods required under Section 7 above.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way zs778 handles your personal data, please contact our Data Protection team. We aim to respond to all privacy-related enquiries within 30 days of receipt.
You may contact us at: [email protected]
Please include "Privacy Request" or "Data Protection Enquiry" in the subject line of your email so that it is routed to the appropriate team member promptly. For Subject Access Requests, please also include a brief description of the information you are requesting and the email address associated with your zs778 account.
Where you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority or regulatory body in your jurisdiction. zs778 takes all privacy complaints seriously and will cooperate fully with any regulatory investigation.
From the moment you register on zs778 to every deposit, wager, and withdrawal — your personal data is handled with the highest standards of security and transparency.
Every byte of data exchanged between your device and the zs778 platform travels through 256-bit SSL encryption — the same standard used by major Pakistani banks like HBL and UBL to protect online transactions.
zs778 has a strict policy against selling, renting, or trading your personal information to any third party for marketing or commercial purposes. Your data is used only to deliver and improve your zs778 experience.
Our KYC process uses your CNIC to confirm your identity and age, ensuring that only verified Pakistani players aged 21 and above can access the platform — protecting both you and the broader player community.
You retain full rights over your personal data — including the right to access, correct, export, or request deletion of your information. Submit a request via our support team and we will respond within 30 days.
As an internationally licensed gaming operator, zs778 is subject to external regulatory oversight of its data handling practices — including KYC standards, AML compliance, and responsible gaming data obligations.
zs778 retains your personal data only for as long as is legally required. Once the applicable retention period expires, your data is securely deleted or fully anonymised — not kept indefinitely on file.
Your privacy is protected, your funds are secure, and the platform is licensed. Join players across Karachi, Lahore, Islamabad, and Faisalabad who trust zs778 for cricket betting, live casino, and PKR slots.